DOORSTEP EV REPAIR & ON SITE SERVICE

DOORSTEP EV REPAIR & ON SITE SERVICE

Electric vehicles are designed for a smooth and hassle free life. You charge them at home, ride without noise or fuel costs and enjoy a clean and comfortable experience. But when an EV breaks down, the situation becomes stressful because unlike petrol scooters, you cannot push an EV for long distances and most neighbourhood mechanics are not trained to handle electric systems.

This is exactly why EV Mistri created the Doorstep EV Repair and On Site Service. Instead of you searching for a mechanic or towing the vehicle across the city, our EV technician reaches your home, office or the exact location where the vehicle has stopped. The technician brings a complete service kit along with testing devices and commonly required EV parts. In most cases, the issue is diagnosed and repaired in a single visit.

The service begins with a complete inspection of the EV. The technician checks battery output, controller response, wiring continuity, throttle sensor output, brake sensor condition and overall electrical behaviour. This detailed diagnosis helps identify the exact point of failure and prevents guesswork. Once the issue is detected, the repair begins immediately. This approach ensures the EV becomes reliable again instead of only getting a temporary fix.

This service is perfect for sudden breakdowns, morning no start situations, office parking issues, mid ride failures and all conditions where the EV is stuck. Whether the problem is related to speed drop, jerking, charging fault, wiring short, brake malfunction, throttle failure or ignition issue, the technician attempts to repair it on site. The goal is simple. You should not have to move your vehicle anywhere. Your EV should be repaired right where you are.

EV Mistri brings comfort, reliability and professionalism directly to your location. This service saves time, reduces stress and gives EV owners a dependable experience whenever something goes wrong.

Checkpoints covered during doorstep service

Battery voltage check
Charger output test
Controller testing
Fuse and MCB inspection
Wiring continuity test
Throttle sensor check
Brake sensor check
Performance check
Acceleration response
Motor load behaviour
Short test ride with customer permission
Wiring heating check

Brake adjustment
Brake shoe condition
Tyre check
Wheel rotation check
Suspension movement
Axle alignment
Safety and body inspection
Headlight and indicator check
Horn testing
Ignition mechanism
Side stand sensor
Panel inspection

List Of Services Included

Doorstep EV service is designed to solve every common issue an electric scooter or bike can face without taking the vehicle to a workshop. Most EV problems start from small electrical faults, loose connections, weak sensors or simple wear and tear. When these issues are ignored, the EV suddenly stops working or loses performance. Our technician arrives with a complete repair kit, diagnostic tools and the most frequently required EV parts to handle almost every situation at the customer’s location. The aim of this service is to make sure the rider does not have to push the EV, search for help or spend extra money on towing. Every visit includes a detailed inspection of the battery, controller, wiring, switches, sensors, brakes and mechanical components. After identifying the exact problem, the technician repairs the issue then and there so the EV becomes reliable again. This section covers all the services that can be completed on site in a single visit.

EV not starting

When an EV does not start, the fault usually lies in the battery output, ignition area, connectors or controller response. The technician checks every point step by step to locate the exact cause. Most issues are resolved quickly during the visit. After repair, the EV powers up smoothly and becomes dependable again without needing workshop assistance or towing.

Slow speed or power loss

Speed drop or power loss usually happens when the throttle, controller, battery or brake system struggles to deliver proper output. The technician checks each component separately and corrects the issue on site. Once repaired, the EV regains smooth acceleration, stable speed and consistent performance. This service helps restore confidence during daily commuting and prevents further performance failures.

Wiring Problems and Short Circuit Repair

Wiring issues are common because EVs depend entirely on clean electrical flow. A loose joint, burnt connector or moisture inside the harness can interrupt the system. The technician inspects the wiring, identifies the weak point and repairs it properly. After restoration, the EV runs smoothly without random cut offs, electrical fluctuations or unexpected shutdowns during the ride.

Throttle, Switch and Sensor Repair

Throttle malfunctions, brake sensor failures or switch problems often disturb the EVs normal functioning. These components naturally wear out with time and usage. The technician tests each part, cleans connectors and replaces faulty units if needed. After repair, the EV responds smoothly to acceleration, switching and braking, ensuring a safe and comfortable riding experience for the owner.

Brake Adjustment and Basic Mechanical Fixes

Brakes require regular tuning for safe riding. Loose brake wires, worn brake shoes or misalignment can affect stopping power. The technician adjusts the brake tension, aligns the shoes and checks wheel movement. After the service, the EV brakes become smoother and more reliable. This improves safety, control and confidence during both slow and fast riding situations.

Charging Issues and Charging Port Repair

Charging problems can occur due to a weak charger, damaged charging port, loose connector or internal wiring disturbance. The technician tests both charger and vehicle to identify the exact issue. Damaged ports or connectors are repaired or replaced on site. Once fixed, the EV charges normally again, ensuring smooth daily use without unexpected interruptions or charging failures.

Motor Not Running or Making Noise

A non functioning or noisy motor often points to wiring resistance, internal bearing wear, brake drag or controller related imbalance. The technician checks every electrical and mechanical point connected to the motor and performs the needed repair. Once corrected, the motor rotates smoothly again with reduced noise, better performance and more consistent response during regular riding conditions.

Brake Sensor Problems

A stuck or faulty brake sensor blocks the motor even when the throttle is working. Dust, moisture or regular usage can disturb its response. The technician inspects the brake sensor, adjusts its position or replaces it when required. After repair, the EV accelerates smoothly without unnecessary power cut offs and becomes safe and predictable during every ride.

Indicator, Headlight and Horn Repair

Indicators, headlights and horns fail mainly due to weak connections, loose wiring or worn switches. The technician inspects each point, cleans the terminals and restores proper connectivity. These repairs ensure the EV remains safe and visible on the road, especially during night travel or high traffic movement, improving both safety and overall riding comfort.

Tyre Check and Basic Wheel Adjustment

Tyres greatly affect balance and motor load. The technician checks tyre pressure, wheel rotation and alignment to ensure smooth movement. A small adjustment helps reduce unnecessary strain on the motor and improves riding stability. This simple service enhances balance, reduces resistance and supports better overall performance during daily city riding conditions.

Frequently Asked Questions

Can you repair my EV at home

Yes most common issues are fixed on site

Do your technicians bring tools

Yes every technician carries a full tool kit

Do you carry spare parts

Yes common parts are carried for immediate replacement

How long does it take

Most repairs take twenty to forty five minutes

What if the issue cannot be fixed on site

We arrange workshop support and towing if needed

Do you repair all EV brands

Yes we cover almost every brand in India

Is there a visiting charge

Yes a standard doorstep fee applies

Do you provide warranty

Yes warranty is provided on certain repairs and parts

Do you service delivery fleets

Yes fleet support is available

Do you provide emergency night repair

Yes through our breakdown assistance team

Client’s Testimonial

The true strength of EV Mistri comes from the experiences of the people who use our service every day. Our customers trust us when their EV suddenly stops, loses power or refuses to start, and they share their honest feedback after the technician completes the repair. These real stories reflect the convenience, transparency and reliability we aim to deliver in every visit. Each testimonial is a reminder of why doorstep and on site service matters and how it helps riders stay confident on the road without stress or uncertainty. This section highlights the voices of our customers and the value they feel after choosing EV Mistri for their electric vehicle care.

I was stuck outside my office when my EV refused to start. I booked EV Mistri and the technician arrived in less than thirty minutes. He checked everything calmly, found a wiring issue and fixed it immediately. I was back on the road without towing. The service was smooth, honest and very convenient.

Rohan Mehta

Gurgaon

My scooter suddenly started jerking and losing power. I was worried it needed a full workshop repair. EV Mistri sent a technician who diagnosed a brake sensor issue in minutes. He repaired it on site and my scooter started running perfectly again. This service saved my entire day. Truly helpful and dependable.

Kavita Saini

Gurgaon

I booked a doorstep service when my charger stopped working. The technician tested both the charger and the scooter, found the charging port damaged and replaced it right there. The scooter started charging again within minutes. The best part was the transparent explanation. I finally felt like my EV was in safe hands.

Anurag Sharma

Gurgaon

I always struggled to find a mechanic who actually understands electric scooters. EV Mistri has made my life so much easier. Their technician came home, inspected my scooter carefully and fixed a controller related problem without any confusion. The overall experience felt professional, respectful and completely stress free.

Priya Arora

Gurgaon

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