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DEALERSHIP AND OEM SUPPORT

DEALERSHIP AND OEM SUPPORT

Electric vehicle dealerships and manufacturers depend on reliable technical support to deliver a strong experience to their customers. When a customer buys a new EV, they expect smooth performance, timely service and instant assistance if anything goes wrong. Dealerships often face challenges related to battery issues, controller failures, wiring errors, assembly alignment or post delivery complaints that require technical skill and quick action. Without proper support, these issues can affect customer satisfaction and dealer reputation.

EV Mistri provides dedicated Dealership and OEM Support designed to strengthen the entire after sales experience. We assist dealers with pre delivery inspections, service camp setups, on site repair assistance, warranty case handling and technical training for staff. Our technicians work closely with dealership teams to ensure each EV delivered is fully tested and every customer receives dependable support after purchase.

This service is ideal for EV brands that want a partner to manage field issues, reduce service complaints and improve overall reliability. We handle diagnostics, warranty evaluation, controller and motor issues, battery testing, wiring correction and component replacement. The goal is to help dealerships focus on sales while we handle technical operations professionally.

Dealers also receive maintenance logs, customer feedback reports and performance insights that help improve product quality and reduce recurring issues. OEMs benefit from structured technical support, better data on field problems and smoother coordination with customers.

By partnering with EV Mistri, dealerships and manufacturers can offer a strong after sales system. This improves customer trust, reduces return visits and creates a stable service network. Our trained technicians ensure every EV rolling out of the showroom or arriving for service receives the right care. This partnership helps brands grow with confidence and deliver a dependable experience to every customer.

Checkpoints for dealership & OEM support

List Of Services Included

Dealership and OEM support covers technical inspections, customer issue handling and service assistance. These services help EV brands offer reliable after sales care and reduce operational challenges. The list below includes the primary support areas that help dealerships deliver a better customer experience and maintain product quality.

Pre Delivery Inspection Support

Technicians check each EV before delivery to ensure the battery, controller, motor and wiring are stable. This prevents early complaints and ensures customers receive a fully tested vehicle. This service improves customer trust and helps dealerships maintain high delivery standards.

Warranty Case Handling

We assist in diagnosing warranty complaints quickly and accurately. The technician checks battery, controller and wiring issues to determine the correct action. Fast resolution improves customer satisfaction and reduces dealership workload. Manufacturers also benefit from accurate reports.

Technical Training for Dealership Staff

Dealership staff are trained to understand basic EV operation, customer guidance and initial troubleshooting. This reduces confusion during delivery and after sales queries. Proper training ensures customers receive clear explanations and feel supported.

Field Service and Breakdown Support

Dealers often need quick help for customer issues that arise after purchase. Our technicians provide on site assistance for breakdowns, performance problems and electrical faults. This strengthens dealer reputation and improves customer confidence.

Service Camp and Event Support

We help dealerships conduct service camps, promotional events and check up drives. Technicians perform diagnostics and answer customer queries. This improves engagement and builds trust among EV buyers.

Frequently Asked Questions

Do you support all EV brands

Yes most major brands are supported

Can you manage warranty claims

Yes warranty diagnosis and reports are handled

Do you offer technician training

Yes detailed training sessions are provided

Can you do pre delivery inspections

Yes PDI is a major part of this service

Do you help reduce customer complaints

Yes early detection prevents repeated issues

Do you provide field visits

Yes on site support is available

Can OEMs use this service

Yes this is ideal for manufacturers

Do you maintain logs

Yes every service is recorded

Is emergency support included

Yes emergency visits can be arranged

Can this improve dealership reputation

Yes better service leads to higher customer trust

Client’s Testimonial

Dealership and OEM partners depend on strong technical support to deliver a positive customer experience. The testimonials shared here reflect how reliable service, accurate diagnosis and timely assistance help dealerships operate smoothly. These experiences show how EV Mistri improves service quality, reduces complaints and supports brands with professional technical solutions. Each review represents a stronger relationship between dealers, customers and the EV industry.

Quality repairs that you can trust every time means that you can rely on the repair services to fix your vehicle correctly, Efficiently, and safely. When you take your car

Contact Us

Address 17110 116th Ave SE Unit Arenton, WA 98058-5055
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