DEALERSHIP AND OEM SUPPORT
Electric vehicle dealerships and manufacturers depend on reliable technical support to deliver a strong experience to their customers. When a customer buys a new EV, they expect smooth performance, timely service and instant assistance if anything goes wrong. Dealerships often face challenges related to battery issues, controller failures, wiring errors, assembly alignment or post delivery complaints that require technical skill and quick action. Without proper support, these issues can affect customer satisfaction and dealer reputation.
EV Mistri provides dedicated Dealership and OEM Support designed to strengthen the entire after sales experience. We assist dealers with pre delivery inspections, service camp setups, on site repair assistance, warranty case handling and technical training for staff. Our technicians work closely with dealership teams to ensure each EV delivered is fully tested and every customer receives dependable support after purchase.
This service is ideal for EV brands that want a partner to manage field issues, reduce service complaints and improve overall reliability. We handle diagnostics, warranty evaluation, controller and motor issues, battery testing, wiring correction and component replacement. The goal is to help dealerships focus on sales while we handle technical operations professionally.
Dealers also receive maintenance logs, customer feedback reports and performance insights that help improve product quality and reduce recurring issues. OEMs benefit from structured technical support, better data on field problems and smoother coordination with customers.
By partnering with EV Mistri, dealerships and manufacturers can offer a strong after sales system. This improves customer trust, reduces return visits and creates a stable service network. Our trained technicians ensure every EV rolling out of the showroom or arriving for service receives the right care. This partnership helps brands grow with confidence and deliver a dependable experience to every customer.
Checkpoints for dealership & OEM support
Dealership and OEM support covers technical inspections, customer issue handling and service assistance. These services help EV brands offer reliable after sales care and reduce operational challenges. The list below includes the primary support areas that help dealerships deliver a better customer experience and maintain product quality.
Pre Delivery Inspection Support
Warranty Case Handling
Technical Training for Dealership Staff
Field Service and Breakdown Support
Service Camp and Event Support
Frequently Asked Questions
Do you support all EV brands
Yes most major brands are supported
Can you manage warranty claims
Yes warranty diagnosis and reports are handled
Do you offer technician training
Yes detailed training sessions are provided
Can you do pre delivery inspections
Yes PDI is a major part of this service
Do you help reduce customer complaints
Yes early detection prevents repeated issues
Do you provide field visits
Yes on site support is available
Can OEMs use this service
Yes this is ideal for manufacturers
Do you maintain logs
Yes every service is recorded
Is emergency support included
Yes emergency visits can be arranged
Can this improve dealership reputation
Yes better service leads to higher customer trust
Dealership and OEM partners depend on strong technical support to deliver a positive customer experience. The testimonials shared here reflect how reliable service, accurate diagnosis and timely assistance help dealerships operate smoothly. These experiences show how EV Mistri improves service quality, reduces complaints and supports brands with professional technical solutions. Each review represents a stronger relationship between dealers, customers and the EV industry.
